:root{--bg:#0b0d12;--panel:#141821;--panel-2:#1b212d;--border:#232a37;--text:#e6e9ef;--muted:#8b94a6;--accent:#5b8def;--accent-2:#43c59e;--radius:12px;--open:#5b8def;--in_progress:#f0a35e;--waiting:#a974f0;--resolved:#43c59e;--low:#6b7280;--medium:#5b8def;--high:#f0a35e;--urgent:#ef5b6f}*{box-sizing:border-box}body,html{margin:0;padding:0;background:var(--bg);color:var(--text);font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif;-webkit-font-smoothing:antialiased}a{color:inherit;text-decoration:none}code{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;background:var(--panel-2);padding:1px 6px;border-radius:6px;font-size:.85em}.container{max-width:1080px;margin:0 auto;padding:24px 20px 64px}.nav{align-items:center;justify-content:space-between;padding-bottom:18px;margin-bottom:18px;border-bottom:1px solid var(--border)}.brand,.nav{display:flex}.brand{align-items:baseline;gap:10px}.brand h1{font-size:20px;margin:0;letter-spacing:.5px}.brand .tag{font-size:12px;color:var(--muted)}.nav .who{font-size:13px;color:var(--muted);display:flex;gap:12px;align-items:center}.btn{background:var(--accent);color:#fff;border:none;border-radius:8px;padding:8px 14px;font-size:13px;font-weight:600;cursor:pointer;transition:filter .15s,opacity .15s}.btn:hover{filter:brightness(1.08)}.btn:disabled{opacity:.5;cursor:not-allowed}.btn.ghost{background:transparent;border:1px solid var(--border);color:var(--text)}.btn.ghost:hover{border-color:var(--accent)}.panel{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);padding:20px;margin-bottom:18px}.panel-head{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:16px;flex-wrap:wrap}.panel-head h2{margin:0;font-size:15px;letter-spacing:1px;text-transform:uppercase;color:var(--muted)}.hint{color:var(--muted);font-size:13px;margin:0 0 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input{min-width:200px}.tickets{display:flex;flex-direction:column;gap:8px}.ticket{display:grid;grid-template-columns:64px 1fr auto auto;grid-gap:14px;gap:14px;align-items:center;background:var(--panel-2);border:1px solid var(--border);border-radius:10px;padding:12px 14px;transition:border-color .15s}.ticket:hover{border-color:var(--accent)}.ticket .id{color:var(--muted);font-family:ui-monospace,monospace;font-size:13px}.ticket .title{font-weight:600}.ticket .meta{font-size:12px;color:var(--muted);margin-top:3px}.badge{display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:600;letter-spacing:.4px;padding:3px 9px;border-radius:20px;text-transform:capitalize;border:1px solid transparent;white-space:nowrap}.badge .dot{width:7px;height:7px;border-radius:50%}.detail-grid{display:grid;grid-template-columns:1fr 320px;grid-gap:18px;gap:18px;align-items:start}.field-row{display:flex;gap:10px;align-items:center;margin:10px 0}.field-row label{font-size:12px;color:var(--muted);width:70px}.comments{display:flex;flex-direction:column;gap:10px;margin-top:14px}.comment{background:var(--panel-2);border:1px solid var(--border);border-radius:10px;padding:10px 12px}.comment .who{font-size:12px;color:var(--accent);font-weight:600}.comment .body{font-size:14px;margin-top:4px}.comment .when{font-size:11px;color:var(--muted);margin-top:4px}.input,textarea{width:100%;background:var(--panel-2);border:1px solid var(--border);color:var(--text);border-radius:8px;padding:9px 11px;font-size:14px;font-family:inherit}.triage .result{margin-top:12px}.triage .kv{display:flex;justify-content:space-between;font-size:13px;padding:6px 0;border-bottom:1px solid var(--border)}.triage .kv b{color:var(--muted);font-weight:500}.src-pill{font-size:10px;padding:2px 7px;border-radius:10px;border:1px solid var(--border);color:var(--muted)}.login-wrap{max-width:360px;margin:80px auto}.login-wrap .field{margin-bottom:12px}.login-wrap label{display:block;font-size:12px;color:var(--muted);margin-bottom:5px}.error{color:var(--urgent);font-size:13px;margin-top:8px}.demo-badge{position:fixed;bottom:14px;right:14px;z-index:50;display:inline-flex;align-items:center;gap:8px;background:rgba(20,24,33,.95);border:1px solid var(--border);color:var(--muted);font-size:12px;padding:8px 12px;border-radius:20px;box-shadow:0 6px 24px rgba(0,0,0,.4);transition:border-color .15s,color .15s}.demo-badge:hover{border-color:var(--accent);color:var(--text)}.demo-dot{width:8px;height:8px;border-radius:50%;background:var(--high)}@media (max-width:760px){.metrics{grid-template-columns:repeat(2,1fr)}.detail-grid{grid-template-columns:1fr}.ticket{grid-template-columns:48px 1fr}.ticket .badge{display:none}}